Privacy Policy
At Is It a Thing, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases. By using our services, you agree to the terms of this policy.
Information We Collect:
We collect various types of information to provide and improve our services to you:
– Personal Information: When you place an order, create an account, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
– Browsing Information: We collect information about your interactions with our website, including your IP address, browser type, browsing history, and pages visited. This helps us understand your preferences and improve your user experience.
– Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and gather analytics.
How We Use Your Information:
We use your information for various purposes, including:
– Order Processing: To process and fulfill your orders, including shipping and delivery.
– Customer Service: To provide support, respond to inquiries, and address any issues you may encounter.
– Communication: To send you updates about your order, promotional offers, and newsletters (you can opt-out at any time).
– Improvement and Personalisation: To analyse website usage and improve our services and products, and to personalise your shopping experience.
– Security: To protect our website and users from fraud and unauthorised access.
Information Sharing and Disclosure:
We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted partners for the following reasons:
– Service Providers: We work with third-party service providers to help us operate our business, such as payment processors, shipping companies, and email service providers. These partners have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
– Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security:
We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.
Your Rights and Choices:
You have certain rights regarding your personal information, including:
– Access and Correction: You can access and update your personal information through your account settings or by contacting us here.
– Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
– Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly here.
Changes to Our Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review our policy periodically.
Contact Us:
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us here.
Thank you for trusting Is It a Thing. We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience.