Deliveries
At Is It a Thing, we take pride in ensuring that your products reach you safely and promptly. Here’s everything you need to know about our delivery process:
Shipping Methods & Partners:
We collaborate with reliable shipping partners to ensure your artwork is delivered securely and on time. Depending on your location and preference, we offer various shipping options, including standard, expedited, and express delivery.
Processing Time:
Once your order is placed, it typically takes 1-3 business days to process. This includes order verification, quality check, and packaging. For custom or made-to-order pieces, processing times may be slightly longer, and we will provide you with an estimated timeline when you place your order.
Shipping Rates:
Shipping rates vary based on the size, weight, and destination of the artwork. During the checkout process, you will see the available shipping options and the associated costs. We strive to offer competitive rates and occasional free shipping promotions.
Delivery Timeframes:
– Standard Delivery: 5-7 business days
– Expedited Delivery: 2-4 business days
– Express Delivery: 1-2 business days
Please note: delivery times are estimates and can vary due to factors beyond our control, such as customs processing and local delivery practices.
International Shipping:
We proudly ship our artwork worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
Packaging:
Your artwork will be carefully packaged to ensure it arrives in perfect condition. We use high-quality materials and techniques, including protective wrapping and sturdy boxes, to safeguard your purchase during transit.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery through our shipping partner’s website. If you have any questions about your shipment, please contact our customer service team here.
Delivery Issues:
If you encounter any issues with your delivery, such as delays, damaged items, or missing packages, please contact us immediately. We are committed to resolving any problems promptly and to your satisfaction.
Contact Us:
For any questions or concerns regarding deliveries, please reach out to our customer service team here. We are here to help and ensure that your experience with Is It a Thing is seamless and enjoyable.
Thank you for choosing Is It a Thing. We look forward to bringing beautiful artwork into your life!